Frequently Asked Questions (FAQ)
What is Her Wellness Place?
We currently ship in all over Europe, Middle East and Africa, we will go worldwide very soon, stay tuned!
Are your products guaranteed?
Yes, all of our products are backed by a satisfaction guarantee. If you’re not happy, we’ll work with you to make it right.
How long does delivery take?
Orders are typically processed within 1–2 business days. Standard delivery takes 5–12 business days, depending on your location.
Can I track my order?
Yes! Once your order has been shipped, you’ll receive a tracking link by email to follow your package. Then you can click on "Track my Order" on our website to track your order.
What is your return policy?
We offer a 30-day return policy on all items (unused and in original packaging). Please contact us on our email support@herwellnessplace.com to initiate a return.
How can I contact customer service?
You can reach us anytime at support@herwellnessplace.com or via the Contact page.
We usually reply within 24-48 hours.